Privacy Policy
Hermetrix Technologies APAC Limited
Our Privacy Philosophy
We operate on privacy-by-design and data minimisation principles. We intentionally avoid collecting or retaining personal information unless it is strictly necessary. The most secure data is data we do not hold.
1. Scope
This Privacy Policy applies to Products, Services, and communications, including pseudonymous and anonymity-focused engagements.
2. Information We Collect
2.1 Information You Provide
We may collect limited information such as contact identifiers, billing references, and technical details relevant to Services. Legal names, government identifiers, and residential addresses are not required unless mandated by law or payment processors.
2.2 Automatically Generated Information
We avoid tracking, profiling, and advertising identifiers. Minimal server logs may be generated for operational security and abuse prevention and are regularly purged.
3. Anonymity and Pseudonymity
You may engage using pseudonyms and privacy-enhancing tools. We will not attempt to re-identify you unless required by law. Anonymity choices may limit recovery, verification, or support options.
4. Use of Information
Information is used only to provide Products and Services, communicate with you, meet legal obligations, and maintain security. We do not sell, profile, or advertise using personal information.
5. Disclosure
Information is disclosed only with consent, to essential service providers, or where legally required. Where legally compelled, we disclose the minimum required and may challenge overbroad requests where appropriate.
6. Data Retention and Minimisation
Information is retained only as long as necessary for contractual or legal purposes and is deleted, anonymised, or cryptographically destroyed where possible.
7. Security Safeguards
We use reasonable technical and organisational safeguards including encryption where requested, access controls, compartmentalisation, and minimal internal access. Absolute security is not guaranteed.
8. Your Rights
You may request access, correction, or deletion of personal information subject to legal requirements. Requests may be made using your existing communication channel.
9. Cross-Border Data
Where information is processed outside New Zealand, reasonable steps are taken to ensure comparable protections apply.
10. Policy Changes
Updates apply prospectively. Material changes will be communicated where appropriate.
11. Contact
We provide minimal contact points to reduce data exposure. Contact details are provided through secure channels or contractual documentation.
END OF PRIVACY POLICY